Revitalizing customer experience for major brands

Solving Problems& Crafting Experiences

The best answers are arrived at by looking beyond the surface. We gather information from multiple sources to devise unique solutions that add value to a business and turn users into fans.

Large Screen Displays for Boeing’s Everett Delivery Center

SOLUTION

Powered by competitive analysis and relevant user personas, Aditi designed engaging state-of-the-art multiple large screen displays for airline executives visiting the Everett Delivery Center. The screen content is managed with the help of a content management system.

IMPACT

These display screens are tailored to exhibit relevant and engaging content for visiting customers, and informative and digestible dashboards for Boeing executives.

We designed large screen displays customized to give an engaging and informative experience to customers and executives visiting Boeing’s Everett Delivery Center.

Enhanced Surface Commercial Order Portal for Microsoft

SOLUTION

To redesign the portal with an intuitive task flow for ordering, easier tracking and managing of products, complete with automated reporting.

IMPACT

The intuitive task flows, automated reporting and tracking has increased productivity and allows users to respond quicker to customers. Predictive reports helps plan and manage sales better.

We redesigned Microsoft’s Enhanced Surface commercial order portal with intuitive task flows for ordering, easier tracking and managing of products, and automated predictive reports.

Responsive Design to Reach More Customers

SOLUTION

The ecommerce website was made responsive to provide a seamless user experience and consistent branding across devices.

IMPACT

Increased user engagement and intuitive task flows gave users instant access to the offered services.

We developed a responsive design for Blue Nile’s e-commerce website that allowed a seamless experience and consistent branding across devices.

Responsive Design for Enhanced User Experience

SOLUTION

Redesigning the IACP website with customized templates focusing on web accessibility and responsiveness.

IMPACT

IACP recently launched its new website with its improved user interface, and search-driven focus, allowing users to easily find information across 500 pages from desktop and mobile devices.

We designed a new responsive website for the IACP, focusing on web accessibility and search, to allow users to effortlessly find information across 500 pages from any device.

What We Do

Our diverse services compliment the terrain of the digital landscape.

Understanding the Customer

We extend the potential of our creative thinkers by integrating a user research practice, providing data and insights for grounded and connected design. User goals are voiced in tandem with business goals and our design team. It is this triangulation that supports innovation and maximizes value.

The Game Plan

We design and lead custom innovation sessions to address and determine business challenges, short-term goals and the long-term vision. With insight and perspective, we are equipped to build a well-informed strategy empowered by our team and range of services.

Designing for the future

UX Design forms the foundational block of our future-ready customer experience solutions. Strengthened in part by our robust User Research practice and over 20 years of expertise in software design, Aditi Litehouse creates memorable digital experiences that support your brand and delight your customers.

Navigating the Digital Terrain

Our goal is to build a true partnership with you over time. As we build your marketing strategy, we learn more about your online metrics and your conversion funnel. With a deep understanding of paid advertising, we continually fine-tune your campaign to deliver the most optimal results with the lowest cost per acquisition.

The Code Runs Deep

Mapping a comprehensive digital experience is only a part of the journey; with our native expertise in technology, we bring our design to life. Understanding the parameters of your systems allow our team to focus on performance-driven solutions that deliver the ultimate experience.

Measuring Business

We combine our experience in leading edge analytics, business intelligence and big data technologies from the past decade to deliver real-time insights. As a result, we can help you segment, target and convert online customers efficiently.

About Us

We work to create memorable and meaningful experiences for customers. We don’t just solve problems, we create solutions that are more than the sum of its parts. We have evolved from a technology company into one that offers user-centered experiences. We are still evolving.

We are Aditi Litehouse.

Meet the People

Seattle, USA

Meet the People

Seattle, USA

Back

Mohan Krishnaraj

Senior Director of UX

With over 18 years of experience in the UX industry & having worked with several fortune 100 companies, Mohan brings expertise in optimizing customer interactions by creating differentiated designs. As the Senior Director of User Experience at Aditi, he is responsible for leading enterprise-wide customer experience transformations and building a USP with the blend of design and technology. Being a cognitive science enthusiast, Mohan firmly believes that any design should trigger an emotional connect.

While he aspires to renew his stint as an actor in South Indian films, being the Sr.Director- UX at Aditi isn’t far from a dream come true.
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Justin Hamacher

Director of UX

With a significant amount of experience in consulting, mobile, systems design, gaming, and academics; Justin brings the talents of an art director, UX architect, entrepreneur, user centered designer, and educator to his role as director of user experience at Aditi. His goal is to make users’ experiences fluid and engaging, and also worthwhile to the business.

Additionally, he leads his teams to push creative boundaries, expand skill sets, and fosters an environment of mutual support.
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Afrin Catalano

Project Manager

Afrin likes to see the world through different perspectives. Sometimes it is from behind her camera, and sometimes it is looking at a problem from another’s point of view. Born and brought up in Bombay, she values the stories and culture that diversity brings. She has previously worked at Google, and has a major in advertising. While at work, she focuses on digital marketing, copy writing and facilitating giggles.

While not at work, she practices yoga and chases her two dogs at a park.
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Aaron Green

Sr. Interaction Designer

Raised in Ohio and educated at the School of the Art Institute of Chicago, Aaron gravitated toward commercial arts and Seattle. He became an art director at UIEvolution, a native digital agency designing for Disney, Consumer Reports, ESPN, Panasonic, GM, Square Enix, among many others. Microsoft work includes Bing, MSN, and Fox Sports mobile web designs. Kindle design at Amazon rounds out experience across platforms, genres, and users.

Litehouse shenanigans aside, Aaron likes to run, row, and be outdoors.
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Ambika Singh

Design Lead Sales

Passionate, upbeat, and success-driven with a decade of experience in the high tech industry, Ambika has held leadership roles in business development, product marketing & management, SEO, and social media. Prior to joining Aditi, she was core to the founding teams at Rover.com and TravelPost.com, and contributed to the success of two major Microsoft product launches.

Ambika graduated with honors from Dartmouth College in Hanover, NH.
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Amrutha Srinivas

Digital Marketing Manager

Digital advertising, mobile app marketing, and the innovative ways in which people use the web make Amrutha Srinivas wake up every morning excited to be part of such a dynamic industry. Since starting her digital marketing career at Google, Amrutha Srinivas continues to be on the lookout for new ways to interact with consumers online and learn how brands can differentiate themselves in the crowded digital space

She loves people, food, karaoke, social media, travel, TV shows, and wine.
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Callie Hilpert

UX Designer

Born and raised in the village of Fall City, Callie moved to The Emerald City to start her journey in becoming a designer. With a degree in visual communication from the University of Washington, Callie has explored the creative landscape. From assisting in the production of BMW TV ads, to designing for mobile startups, she found her niche here at Litehouse.

When she’s not hunched over her Mac, you’ll find her on the bow of a boat somewhere.
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Jacky Adelstein

UX Designer

Jacky studied and worked in the fields of biology and architecture before realizing graphic design was what she truly enjoyed. Since joining Aditi, she has become even more excited about user centered design and learning the ins and outs of front-end development (CSS animations!).

She spends most of her free time outside, chasing her dog around, or inside, doing the same.
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Jatin Shah

UX Architect

Jatin believes that beautiful design is as much science as it is psychology or arts. There might be poetry in flat design and sublime joy in simple interfaces. But even after 12 years at it, he prefers asking his users. He likes to create solutions that make using software useful, fun, easy and memorable. He focuses on creating rich and engaging experiences while being user centric and keeping things simple.

When he is not translating product ideas into usable solutions, he enjoys photography and poker.
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Kristina Krause

User Researcher

Kristina has a background in human centered design and engineering, along with social and visual anthropology. This academic path developed from an interest in human behavior and the ability of design and technology to improve society’s well-being.

In her free time, Kristina cycles, teaches, admires cute animals, and spends time outdoors.
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Mariam Zniber

Lead Project Manager

Mariam is our never failing compass. She has a natural way of being able to find the most efficient solution to any problem. With over 10 years of experience in Program Management, Marketing, Operations, and Customer Service, Mariam is a dynamic team player and is the glue that keeps the team together. Her wide range of experience includes diverse projects working with key stakeholders in the areas of Marketing and Operations.

She has previously worked for CanadaDirect, Royal Bank of Canada, CARP Canada, and Microsoft.
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Nikhil Chandran

UX Architect

Nikhil strives to make the world a better place through his work and contribute toward improving day-to-day lifestyles. He believes design is something that is ingrained in everything that you see, touch, or feel. Additionally, Nikhil loves interacting with people and observing the way they embrace design in their daily lives.

He loves the science of user and customer experience because it never stagnates and allows for creative solutions in the problem space.
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Poornima Somashekar

Project Manager

Poornima comes with six years of experience in the personal finance industry and has always enjoyed interacting with clients. This Certified Financial Planner made her debut in the marketing and user experience space with project management and client servicing skills.

She is a foodie and loves to travel.
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